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Symantec Altiris Client Management

Software Management

Mitigating software security vulnerabilities is an important practice for any organization. University Information Services has adopted the Symantec Altiris Client Management system to manage and update software on systems owned by the University.

Symantec Altiris

The Symantec Altiris Client is installed on all university-owned computers (with the possible exception of some older computers that UIS has not yet had access to). On Windows computers, the client will appear in the taskbar. On Mac computers, it will appear in the Menu bar. The Altiris Client should not be removed from any university-owned computer.

Operating System Updates

We are currently providing updates for Microsoft Windows, Microsoft Office, and the Apple OSX and MacOS operating systems via Altiris.

Other Software Updates

At present, we are providing software updates for the Windows platform only. Below is a list of the software we are currently managing.

  • Adobe Acrobat and Adobe Reader
  • Adobe Air
  • Adobe Flash Player
  • Adobe Shockwave
  • Box Edit
  • Ccleaner (Uninstallation)
  • Citrix Receiver
  • Google Chrome
  • Java
  • Microsoft Silverlight
  • Mozilla Firefox ESR
  • Quicktime (Uninstallation)
  • Symantec Endpoint Protection
  • Xythos Drive (Uninstallation)

Update Times and Restrictions

Your Altiris Agent will retrieve updates whenever they are available. Updates will be applied every three hours.

Restart Notifications

If an update requires a system restart to complete, the Symantec Management Agent will alert you that a restart is required. You will be presented with the option to "Restart Now" or "Postpone". You can postpone the update for up to 24 hours.

Here is an example of the restart notification:

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Off-campus workstations

Recent improvements to our Altiris platform has enabled us to make software updates available off-campus.

Questions? Comments?

Contact Support


Properties ID: 000230   Views: 1440   Updated: 2 months ago
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