Password Limitations for Colleague UI
Colleague UI has extra restrictions on passwords that aren't found in some other systems.
The characters we know are forbidden are
- comma ","
- back slash "\"
- less than symbol "<"
- greater than symbol ">"
Users who have these symbols in their PUNet password may successfully log into other systems, but will receive a Login Failed message simply saying "User ID or Password provided is incorrect".
To resolve this issue, users need to change their password via myAccount, and make sure not to use any of these restricted characters.