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Outlook Phish Alert Button FAQ

Phish Alert Button

The Phish Alert Button is coming 12/18/19

University Information Services is distributing a button in Microsoft Outlook for University-managed Windows computers to make the process of submitting a suspected Phishing attempt easier.

Here is an example of what the button may look like in your Microsoft Outlook application:
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What is the Phish Alert Button?

The phish Alert Button is is a safe, easy way for you to forward email threats to University Information Services. It is available for Microsoft Outlook for Windows.

What does the Phish Alert Button do? How do I report a suspected Phishing attempt?

When you select a message in Microsoft Outlook and press the Phish Alert Button, your message will be forwarded as an attachment to University Information Services and deleted from your inbox.

Is the Phish Alert Button supported on Outlook for MacOS?

No, the Phish Alert Button is not currently supported for Microsoft Outlook for MacOS or third party mail applications, such as AppleMail. Phishing messages can still be submitted by forwarding messages to phishing-help@pacificu.edu.

Is the Phish Alert Button available to students using Gmail?

No, Phishing messages can still be submitted by forwarding messages to phishing-help@pacificu.edu.

Is the Phish Alert Button available in Outlook for the Web?

Not at this time, but this is being evaluated. Phishing messages can still be submitted by forwarding messages to phishing-help@pacificu.edu

Where can I get more information on identifying a Phishing attempt?

You can find more information and resources on Phishing messages at this University Information Services webpage. It is not necessary or recommended that the Phish Alert Button be used to submit junkmail or spam messages.

How do I install the Phish Alert Button on my University-managed Windows computer

University Information Services will attempt to automatically install this on your University-managed Windows computer with our Client Management System. You can also force an installation via the Symantec Software Portal shortcut which should be on your desktop. Running the installer from the Software Portal will close your Outlook client prior to installation. If the software does not install automatically or fails to install via the Symantec Software Portal, please Contact Support


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