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Contacting Support

The Technology Helpdesk

For general help inquiries (including accounts, wireless, printing, university issues computers, technology purchases, classroom and meeting room technology). If you're not sure where a help request should go, the Technology Helpdesk is always happy to help route your request to the right group.

  • Hours: M-F 7:30a-7:30p (during spring and fall semesters) M-F 8a-5p (during breaks and winter term)
  • Email:
  • Phone: 503-352-1500*
  • Walk-Ins: Lower Level of Marsh Hall (LL6)

*This line is also staffed during some evening and weekend hours by the Library General Technology Helpdesk, see below.

Secondary Helpdesks

Library General Technology Helpdesk

Note: Library staff are temporarily not taking after-hours help calls due to a staffing change.

Library staff have been trained to help with common technology issues after the Technology Helpdesk has closed.

  • Hours: M-F 7:30p-midnight, Sa 1p-10p, Su 2p-midnight during the Fall and Spring Semesters
  • Phone: 503-352-1500
  • Walk-Ins: Circulation Desk, Pacific University Library (Forest Grove)

Technology Helpdesk Hillsboro Office

For help inquiries concerning technology support specific to the Hillsboro campus.

Center for Educational Technology & Curricular Innovation

Help for faculty in using technology in teaching.

University Web Team

For help with the creation and maintenance of university webpages, email marketing and online forms.

Library Systems and Applications Administration

For help with library specific systems (including eReserves, research databaes, interlibrary loan, catalog search).

Center for Languages and International Collaboration

For help with technology issue specific to the language learning technology resources.

Eugene Learning Manager

For help with technology issues specific to the College of Education's Eugene campus.

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