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Contacting Support

Technology Information Center (TIC)

For general help inquiries (including accounts, wireless, printing, university
issues computers, technology purchases, classroom and meeting room technology).
If you're not sure where a help request should go, the TIC is always happy to
help route your request to the right group.

  • Hours: M-F 8a-7:30p (during spring and fall semesters) M-F 8a-5p (during breaks and winter term)
  • Email: mailto:help@pacificu.edu
  • Phone: 503-352-1500
  • Walk-Ins: Lower Level of Marsh Hall (LL6)

Library General Technology Helpdesk

Library staff have been trained to help with common technology issues after the TIC has closed.

  • Hours: M-F 7:30p-midnight, Sa 1p-10p, Su 2p-midnight
  • Phone: 503-352-1500
  • Walk-Ins: Circulation Desk, Pacific University Library (Forest Grove)

Health Professions Information Services (HPIS)

For help inquiries concerning Health Professions specific systems.

Center for Educational Technology & Curricular Innovation

Help for faculty in using technology in teaching.

University Web Team

For help with the creation and maintenance of university webpages,
email marketing and online forms.

Library Systems and Applications Administration

For help with library specific systems
(including eReserves, research databaes, interlibrary loan, catalog search).

Center for Languages and International Collaboration

For help with technology issue specific to the College of Education Elanguage
learning technology resources, including the
LiveMocha
online language learning system.

Eugene Learning Manager

For help with technology issues specific to the College of Education's Eugene campus.


Properties ID: 000038   Views: 1457   Updated: 5 months ago
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